Re: Good bye, all
Von: Juergen Kuehne (hexelbox@gmx.de) [Profil]
Datum: 30.01.2008 20:39
Message-ID: <fnqjge$qid$00$1@news.t-online.com>
Newsgroup: alt.comp.sys.palmtops.pilotcomp.sys.palmtops.pilot
Datum: 30.01.2008 20:39
Message-ID: <fnqjge$qid$00$1@news.t-online.com>
Newsgroup: alt.comp.sys.palmtops.pilotcomp.sys.palmtops.pilot
Apalita wrote: > I have had a Tungsten C from the introduction (because of the keypad) > and have only had one problem: the wifi connect was weak. I could sit > directly under a transmitter and still fail to connect, and yet it > could detect a private wifi two blocks away that I could (obviously) > not connect to. yeah, excellent Palm, I have it too, and I'm using it. > Solution? Turned off the wifi stuff, and been happy for over three > years now! Solution is to send to Palm for repair... why? There is something wrong in the OS, I read in internet. In some machines the internal MAC-address (the unique machine ID) was changed (I don't know the circumstances) and a user is not able to make it running again. Read what European/German Palm support answered to an email from me (translated by Babelfish and myself from German to English, hope understandable): > Thank you for your inquiry with the Palm(tm) technical support. > your ticket number is xxxxxxxxx > > It is correct that there was a number of the Tungsten C devices, > which changed the MAC address internally, so working with WiFi no > longer possible. > > Possibly it is to be solved with a hard RESET: Due to the information > supplied by you we assume the error can be repaired by a hard RESET. > > In the following we send you an assistance for implementing a hard RESET. > IMPORTANT NOTE: Note that by this procedure all data on the Palm(tm) > are deleted. > > You implement a hard RESET as follows: > 1. Hold the switch-on button of the Palm(tm) > 2. While you keep that button pressed, put the reset tool into the > opening on the back of the equipment, planned for it. > 3. When 'Palm Powered Logo' is on the display, release the switch-on button. > > Note: when now being in preferences of Palm, repeat (once) same procedure > starting with 1. > > 4. display will show a hint, which warns of the deletion of the data. > You will have to put key "above" ### have not done up to now... ### > 5. If the erasing process was accepted, you are requested to accomplish > the basic setup. Then Palm is completely resetted. > > If no success after 5., then then please do the following: > > Due to the defect described by you the Palm(tm) equipment must be > repaired. In order to be able to send your equipment in to the > warranty repair, we need the following information from you: > > - your complete address (during daytime someone should be reachable, > no p.o. box!): > > - phone number (landline/mobile): - type and language of the equipment > (e.g. Tungsten(tm), internationally English): > > - serial number of the equipment: In system under info/version. > > Exact information, how and where you can send your equipment, > you will receive from the coworkers of our support in the answer to your next E-Mail. > > For further questions please write. > Yours sincerely > xxx Palm(tm) technical support No, I don't have sent T|C up to now because still in use. Meanwhile have bought Treo 680 though no WiFi but not yet transferred all programs and data... For Treo I bought a cheap prepaid card including data access, so WiFi not much missing. And I have not yet hard resetted T|C, because it is running... never change a running sytem ;-) Backup I am doing on SD-card. Juergen[ Auf dieses Posting antworten ]
