Where to report bad links etc. in Web sites?
Von: http@ [Profil]
Datum: 29.01.2009 09:54
Message-ID: <REM-2009jan29-001@Yahoo.Com>
Newsgroup: alt.internet.servicesmisc.misc
Datum: 29.01.2009 09:54
Message-ID: <REM-2009jan29-001@Yahoo.Com>
Newsgroup: alt.internet.servicesmisc.misc
I'd like to set up a database of where to report problems with various Web sites, and a server-side lookup engine where you can paste in the URL where you experienced the problem and get back the best way to report the problem. Why do we need this? Because often it takes a very long time to navigate a broken Web site to try to find some way to contact the WebMaster, and sometimes there's no way whatsoever accessible on the broken Web site, because after, it's **broken** in the first place! Often there's a [Contact us] link that's broken, which is the problem in the first place!! It's analagous to needing to dial 611 to report that your phone line is dead, but it's dead so you can't call 611. Or there are many different ways to post a comment but no obvious place to report bad links, so you have to guess which of the several contact methods to try. And on some Web sites, you can't report a problem, even a bug in the create-account form, unless you already have an account, which you can't get because the form for getting an account is broken. Twitter for example has a broken create-account form, and a broken report-problem form (requires you already have an account), but has a fallback e-mail address that seems to work, but the auto-ack gives a trouble-ticket link that is broken so there's no way for me to check the status of my trouble-ticket. So then I e-mailed a second trouble report about that!, and got a second auto-ack, with a second non-working check-status link! If such a database + search engine already exists, please tell me, so that I won't waste my time re-inventing the wheel. If no such Web-based service currently exists, is there anyone other than myself who would like such a service, perhaps somebody who will help me design and implement and test and advertise the service? If no such service already exists, so that I need to implement this service myself, I might also provide a way to automatically report WebSite malfunctions directly through my system, making it even easier to report broken Web sites. So instead of asking my system how to report, then needing to read those instructions and do the report yourself, you just ask my system then click the AUTO-REPORT button. Or if the site disallows automatic forwarding of problem reports, I might set up my own database of trouble tickets, and send a single trouble ticket to each WebMaster telling where to find on my Web site all the actual trouble tickets for his/her Web site. Here's an example of a bad link: File that you are currently viewing Linkname: Sans Steve Jobs, Twitter Still Can't Handle MacWorld URL: http://mashable.com/2009/01/06/sans-steve-jobs-twitter-still-cant-handle-macworld/ Link that you currently have selected Linkname: Don't Blame the Geeks! | RSS To Twitter URL: http://rsstotwitter.com/?pX -> 406 Not Acceptable Not Acceptable An appropriate representation of the requested resource / could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. When I tried to: Submit Comment it hung for about a half minute before completing, but it did finally post my comment as number 22, currently the last but by the time you read this there might be more after it, but hopefully the number will remain the same. Here's the twitter bad-link-in-autoack info if you're curious: <http://help.twitter.com/tickets/14781> ->redirect-> <http://twitter.com/help/login> Sign into your twitter account to create a support ticket. Username ____________________ Password ____________________ Forgot? Sign In[ Auf dieses Posting antworten ]
