The tyranny of E-Mail

(NY Times) - In “The Tyranny of E-Mail - The Four-Thousand-Year
Journey to Your Inbox” (Amazon.com: http://xrl.us/TyrannyEmail ), John
Freeman writes that “one of the biggest generators of excess mail is a
medium-size message sent to a group of people, which then causes a
pinball effect as people chime in and comment, having a virtual
discussion.” And the problem is? In this case I asked a question and
got helpful responses. Freeman says what I should have done is “pick
up the phone.” Really? Take the time to make 50 separate calls,
intruding on people who aren’t interested in this issue? (Scan and
delete an e-mail message: three seconds at most, at a time of one’s
choice. Conduct a telephone call with me: 30 seconds, minimum, at a
time of my choice, resulting in major interruption.)

The case of the Russian spam illustrates a problem with this book. In
his zeal to expose e-mail’s dark side, Freeman, Freeman, ignores its
good and useful features..

Continued: http://xrl.us/TyrannyEmail2
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