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Re: Banned from the PowerBASIC forum

Von: bob@powerbasic.com [Profil]
Datum: 11.10.2007 15:09
Message-ID: <1192108157.406673.284300@o3g2000hsb.googlegroups.com>
Newsgroup: alt.lang.powerbasiccomp.lang.basic.powerbasic
Olav Bergesen wrote:
> What about the required fax number? It is even more common to *not* have a
> fax machine at home.


The truth would be such a refreshing change.

A fax number is not a required entry.  Never has been.  Never will be.

Your initial telephone number entry contained zeros.  It didn't match
the telephone number on file, so it was flagged as an exception.

The fact is -- our PowerBASIC representative exchanged several emails
with you.  The first was to politely inform you that your telephone
number was a problem, and would need to be corrected.  He asked if you
would like to try again?  If not, he would have helped you with the
process.

You responded by saying you wished to try again.  You asked if a
particular telephone number format was needed.  He politely replied
that the format was unimportant, only that we needed to verify a match
with the number on file.  He asked you to enter the correct number so
it could be verified and you agreed to do so.

You tried again, but this time you knowingly and intentionally entered
a false telephone number of 12345678.  Our representative saw that you
weren't being cooperative, but decided to "go the extra mile for
you".  Even though you refused to confirm your contact
information...   even though you intentionally provided false
information...  he approved your download anyway.  You have the
software today.  He tried very hard to treat you with normal business
respect.

Our representative then told you that refusal to provide contact
information would not work in the future.  If you can't or won't
identify yourself, we will not approve a download.  He was hoping you
would reconsider your antagonism, and just agree to identify yourself
next time.  Apparently, you refuse.  That's your choice, not ours.
So, in the future, you can easily obtain PowerBASIC updates by mail.
When we mail it to you, we know that the software is being directed to
a licensed person, not a pirate.

Olav, we have treated you with respect.  We have the right to expect
the same from you.

For our efforts, you have called me a bastard.  You've said I am sick
and evil.  You've said I am a false god.  You've said I am a member of
the mafia.  I deserve an apology for those things, but I don't expect
one.  That's very sad.

I hope you enjoy the free software we provided.

Best regards,

Bob Zale
PowerBASIC Inc.


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