Re: Phonak not hearing
Von: Ken (kkerrison@ozemail.com.au) [Profil]
Datum: 15.11.2008 20:26
Message-ID: <ba72fc51-162b-4448-9632-3bb578b6a41b@u29g2000pro.googlegroups.com>
Newsgroup: alt.support.hearing-loss
Datum: 15.11.2008 20:26
Message-ID: <ba72fc51-162b-4448-9632-3bb578b6a41b@u29g2000pro.googlegroups.com>
Newsgroup: alt.support.hearing-loss
On Nov 15, 10:31 pm, John <b...@xyz.com> wrote: > On Fri, 14 Nov 2008 15:36:18 -0800 (PST), Ken > > <kkerri...@ozemail.com.au> wrote: > >So I emailed them suggesting they give me at least enough of these > >things to last out the warranty period. Their cost would be > >negligible. No reply from the Australian branch. So I emailed the head- > >office in Zurich. Again no response. > > My only thought is that large companies sometimes get snooty about > end-customers approaching them directly on warranty issues. "Please > contact your supplier for warranty enquiries". > > Personally I doen't remember ever having any decent email support from > any large organisation. > > -- > John Well, Phonak have not even been snooty - they simply don't want to know. (And many suppliers say: 'Please contact the manufacturer for warranty inquiries".)[ Auf dieses Posting antworten ]
Antworten
- Stephen Parfitt (15.11.2008 21:38)
- d'Wooluf (16.11.2008 01:34)
- Ken (16.11.2008 03:47)