Re: Is it just me?

"Carl P" (carlprop@sbcglobal.net) writes:
> Hi Chloe,  Good to see you here again!  As far as customer service, it can
> be very poor at times. Especially when one suspects or know their job is
> going away. If you want to complain effectively, you have to go to someone
> that affects their paycheck such as their supervisor or manager.
>
>     As far as government workers, I use to be one for over 15 years. I was
> half way towards retirement. I was one of those affected by the military
> base closures under Clinton's rule.  That was the best thing that happened
> to me. Most government workers are protected by a local worker's union,
> which I despise very much.
>
>     Pretty much all you need to do is show up for work, and on time. You
> don't have to know your job, or if you do, not even care. I was one of the
> few that actually worked. I always heard comments such as "I"m glad
you're
> working so I don't have to." Saying that as they are smoking a cigarette
> half the day. At evaluation time, I would only get rated high enough so that
> I couldn't complain, but low enough that I couldn't get promoted because I
> was too valuable and needed in the shop.
>
>     And I have seen time and time again that the ones that screw up all the
> time are the ones getting promoted just to get them out, they were so bad.
> So that's how I see things.
>
>     If I am really treated so bad at a store, I'll definitely let them know
> and would not shop there for a long time if ever again. But it would depend
> on a store that I usually shop at. I usually tend to get good service.
>
>     Regarding the Internet, I do a lot of Internet shopping. That's because
> I know exactly what I want and I can get it shipped directly to my door.
> Same with eBay, I typically want the product now and will use the "buy it
> now" option if the seller has it.
>
>     The good thing now is that sellers can't leave any negative feedback to
> the buyer. However, the buyer can leave negative feedback to the seller. I
> have my own policy that if I can't leave positive feedback, then I won't
> leave any feedback at all and not deal with that seller anymore. If there
> are any problems with an eBay transaction, it's usually resolved to my
> satisfaction. I have 100% feedback as a buyer and seller.


Competitors could always try and invent complaints about another seller
though, I guess?
Nasty people around, at imes, and none as much as where the mighty mean
green  (dollar) attracts them...

Yes, working as a civil servant is cerainly discouraging: I always ended
up the one kept in the same position, while they got rid of people doing a
lousy job by promoting them to lighter tasks (higher in management
then:)), or having a buddy from some other department or division make
them an offer they can not refuse (promotion).

I rememebr this woman I used to work with that worked as a translator and
never spoke a word in any other language than English.
She had been hired as a writer by the Division of the Department I then
used to work for. Her bfriend was an older man who was one of the big
bosses of some other division and had contats then (bfriend was an IT
Director).
So...She was hired as a writer, but they realized she was so bad at
working at all, that they needed rid of her: they had to hire soemoen able
to do the job of an 'exec' level writer.
But they were stuck having all their persn-years taken...They ahd to rid
of her to free a person year.

I did not know of all that until she landed in our division as my
colleague at the time.
After a while, I went to see my then boss and ask him 'What the
schmuck...? Are you aware that this person does nothign all day and that
the only thing she ever even filed in her life are her nails? She is
completely inapt as in lazy, spoilt lazy brat with a bad attitude...'
-I know, i know, he answered me. He thenplained to my utmost shock how she
got there: he was director general and the other division fell under him.
When his communications director told him of the problem, he said h woudl
take her off his hands and give her a writer job at the miniter's office.
And she thus landed with me....
She woudl take 1.5 hours for lunch, and then woudl elave soon after to go
to her hairstylist of all places for the rsest of the day, etc, etc. She
must have been so bored sitting there doing nothing all day!
Result was I hd to work double to make the office roll.

The day they decided to hire another oen just like her, I gave a one month
notice. I could have left in one day, but gave them a month to find
someone else. Many were tried. They ll quit within *hours* after having a
taste of those two:). The one who lasted longer was a man who lasted 2.5
dfays but ended up telling them off in no uncertain words, as I tried to
not laugh at my desk.
I must say I had figured it woudl be neat to see the trouble they woudl
have finding someoen to do their job on top of the one they were handed,
over my last month there.

I left at the end of that month as said. Two eyars later, soemone who
still worked there for the minister's offiece, but not in the editorial
division, told me he heard a good one that day: he was in the elevator
when a man walks in, a minister's special assistant, who is very upset and
fuming.
The friend asked what was wrong. nd the man told him that oh, he was sent
to see what was wrong with the editorial ivision sicne 2 years where they
could do nothign half right, and to find how to remedy to the situation.
The man then said without having any clue that he was talking to a friend
of mine, that no one knew what they were doing over there, that he checked
past dockets and that the only person who knew wht she was doing, the last
one that did over there was (and he gave my name), adding in a sae breath
that he woudl kill to know where I was.

The said friend was my then bfriend. So imagine his reaction when he ehard
that:):). He could not wait to tell me after work.
He told the guy he actually might be able to find the gal (me), with a bit
of time...Te other said to ask me if I wanted my job back. I made an
answer that I coud fix their problem all right, but so long as the other
two were sent elsewhere where they belonged, and so long as they tripled
my salary:).
(I did not want back there: once people abuse that bad they can deal with
their own consequences: they wanted to put their gfriends there? So be it!
They could now live wih it. Needless to say that I did not get my job
there through a bfriend and that the bfriend in question I met as a staff
member days before I *left* the deparment.

It can really be annoying and so frustrating!!

The worst is when I have to deal with other departments as a
civilianmyself, workig hard all day to do real work, only to be served by
total morons wh randomly answer the phoen at other deparments when I need
medicare info, or when meduare or our Rev Quebec akes a mistake, etc, etc.


Just now, I came home late, after catching up time at work because f the
delays yesterday morning. I learned sicne that someone else in our
deparment, but another division, seperate from us, but on same floor and
well knwn top my boss and everyoen else, also got caught in taht traffic
jam and was late. I then was too happy to go tell my boss that btw, such
was also stuck in the same traffic jam and arrived at a similar time on
her side, and that apparentl, the problem was that an overpass was falling
down on people on the boulevard to the bridge, there fore all lanes being
closed to traffic save one, five lanes having to squish into one....

She still was in a rotten mood.
But I am tired of paying for oter people's moods, I have enough of my own
in the end. Sigh.

Just ths evening I get home late as I was sayng, and the doorbell rings
just as I am changing. In a hurry I throw a house roe on and peak to see
who it is, thinking it had to be my sis. Nope. Two strangers, looking like
JWs, maybe....
I open and am one:
They are for the elections and claim soemthign is wrong with my
registration. Beg your pardon? I then thnk OUT LOUD ÔMpft. Does it work
with mediare card? Cause iof so there i a mistake on my year of birth with
medicare and I reurned my card to have it fixed but...I still am waiting
for it: it i in the mail hey said:)'.
But he then hands me the sheet and I see the year of birth is okay. He yet
dealres it has to be it and scratches it off to write another year of
birth, the same wrogn one as medicare.
-Noooooo!!! I am fighting so hard to have them correct their goof, for
pitty.s sake, mercy! Do NOT wroite an erroneous year of birth there, youw
ill bring me troubles deeper than I can tell you! Here are id cards:
drivers license. Is that okay? I have borth ceritifates from the parish,
from the governmencentral, I have employee id, what else could help? This
IS my right eyar of birth on your paper. Hopwever, there is a V in the
addie that has nothign to do there. City name then a V lost a few spaces
away from it? That si the mistake sounds to me....

-Still, he insists, I will write down that you have a different eyar of
birth on your medicard.
-Oh no you do NOT!!!
-Better write it.
-Why??? I just told you I returned my card because it was faulty, and you
ahve the right dob. I offer you to chek my birth certificate, my drivers
lcense you saw, I asked youw aht else I coud show you for a roof. I have
mty passport...How about that??
-Nah, I will just write down your medicare id number witht he other eyar.
-THE HELL YOU WILL! I said it is returned, I do nt have one, I am waiting
for the one corrected by them with the right year of birth! Fro cryign out
loud, I fought with the Healthcare commissaire all month,dont make me have
to g through this nightmare all voer again!

Thankl goodness, hi partner seemed more intelliogent and less 'I just wrk
there'.
-What is it? she said as she arrioved in the middle of this.
-He just wnlt quit wiht wroting the wrong year of birth for me! I showed
him id and all and he just wonlt quit!
-er year of birth is wrong on the voting form.
-It is NOT! Gawd, is he deaf or stubborn or bth??? Geez! I just told him
that I had returned my medicard as he asked it for proof because it had a
mistake on it. I however shwed him my drivers license, offered my brth
certificate and he keeps demanding for my stupid medicard sayign that is
the eyar he wants to wriote down: the erroneous one!
-I will just note it once I leave the building, he said, 'I do not feel
liek arguing'
-Who asks you to argue? Just call it quits and correct the V I told youw
as the mistake in the info you have there, whch btw is NOT on the card of
confirmation fo registration that they set me. Did you add it yourself???
Geez....
-I donlt wanna argue..
-Welll if you intend on playing hypocrit pighead and changing it once you
pass that door, then let,s clear this out right here and now. That was my
real year f birth on your form and on all the cards and ID I showed you.
Mty medicare had the wrong eyar and I retruned it for correction so quit
asking me to see it!!! According tot he law, once I am confirmed on the
list, if I do not cvall for corrections all is fine. The cofirmation card
info is all fine, no wrong 'V' lost in there, no wrong dob, all is fine.
What's your name? If ever I can not vote wen the time comes, we will knwo
where that comes from, atelas, ths time around....Geez...:(

But see, I was so upset and furious. All month I fougth so the moron at
medicare woudl understand French and WORK to earn her pay doing what she
is paid for: take a complaint and solve it in three das as they say on
their website.
Only, she made it worst instead and anihilated all the work I ahd
done through many years of desperatly tryign to ahve them correct one
lousy digit!!

I foud the cpoincidence too big and wondered if the darn moron at mediare
did that opne:(...
Making everyhting bounce at all other quebec departments because of her
screwing my dob for years agin due to her complete uselessness.
But hey, she has the big top job as a civil servat! AAARGH.

So I sure know how it goes.

But I still say that if poeple woudl just stop that and do what they are
paid for, the world would be a better place for them and their kids, too,
sicne they wodl also fall on people being helpful and kind when tehy woudl
all departments for enquiries, complaint,s service or whatever of the kind.

Makes it triple hard to be nice and I blew a fuse again thsi evening at
that election listing moron.
They even went to check on me with the darn **janitor* saking me if I knew
her, sayign they went to see her the evening before about info on me
--said the man. What??? I have top secret security clearance and who gives
their word on me? A janitor I knw nothing f save that she is a mean person
who just ''works here', like 34 of humanity? Siiigh.


So I know, trust me, I knw how cvil srvants can be. I work witht hem all
da, and I have t deal with them outide work as a citizen myself.

I am driving insane wiht them doing more and more messes. The ore youc all
to try and fix things the more you bug them while they were twddling their
thumbs, and the more they will mess your file. This way they figue you
will give up calling...

I might have to y a court rep to deliver a paper in hand and have them
sign, because for the last 26 years they played never receiving my birth
certificate and hen I complained about it they asked me to send a 27th one!!!
AAAARGH!!!! --and messed my fie worse!

I just unno what to do with such poele anymore, mpft.

Still, I hope t not became like tem and to be of service in my work, and
to do it best as can be.


Regardless of how eman heyc an be...


C







>
>     Carl
>
>
> "Ethan39" <qwe123546789@yahoo.co.uk> wrote in message
> news:Xns9B587D5151275qwe123546789yahoocou@62.179.104.144...
>> bc461@FreeNet.Carleton.CA (Eleonore Beaudoin) wrote in
>> news:gfmjhr$p2l$1@theodyn.ncf.ca:
>>
>>> Is it just me?
>>>
>>> Does anyone else oput there find that to get the slighest thing done
>>> that involves any business or any other professional, such as drs,
>>> phramacists, mechanics, or even just dealing with the poeple at phnoe
>>> companies, Internet servers, power companies---does anyone find it is
>>> a complete joke, and a very bad one at it?
>>>
>>> This entire 'I just work here' attitude found everywhere....
>>>
>>> Poeple being filled with this cynical way that yet creates this
>>> cynical world, and where in turn those nt cynical en p gettign there
>>> on a speed train, sick and tired of it all and of being treated like
>>> theyr were sh*t, all those cynical ones acting like on the oen hadn,
>>> they 'just work there' and on the oher like they owned the company for
>>> how they act super nasty, never take your word and let you know so
>>> quite bluntly...?
>>>
>>> Can anyone out there see this?
>>> Is it just me???
>>>
>>> Am I the last one abot to switch to cynicism if it does not change
>>> soon?
>>>
>>> Gawd, I almost wish for the crashdown to be so extreme as to rid us
>>> all of such morons and such racketeering mentalities.
>>>
>>> Bullying is just everywhere....Donlt dare complain about it: you will
>>> be labelled a conspiracy believer, and giggled at as a nut case or as
>>> someone needing mentally medicated...
>>>
>>> Brave new (f...?) world?
>>>
>>> From tere....
>>>
>>> Does anyone else go out of their way to try and do the job they are
>>> paid for properly? So that the poeple that these services are offered
>>> to...wat m I saying: they are not offered,they are SOILD--so that the
>>> eople they sell services to feel SERVED and not liek they soul their
>>> freedom and their very soul?
>>>
>>> I there any government out there trying to aim at making people work
>>> properly for their salary? I do not mean here by whipping them towards
>>> production: we all saw where thatlead. But to take pride in their
>>> jobs, no matter what it is, and not bad ride as in power trip and 'I
>>> can hang up on you and delete your file at will, so you betetr pretend
>>> all is fine or else' sort of atitude?
>>>
>>>
>>> Is anyone ut there seing the emergency of a change to all this way of
>>> treating customers? Patients? Tax payers?
>>>
>>> Is there anyone wanting to please join the movement and from now on do
>>> their job properly, doing what is pe4rceived by others liek the 'exta
>>> mile', despite those pothrs' put downs and iggles at how much smarter
>>> they woud be to send clients to hell and have time to file...their
>>> nails, and lose people's customer files at it?
>>>
>>> You who work for the power company: would you not like to be treated
>>> decently when youc all at the phone company?
>>> You, who work at the phoen company...Would you not like to be treated
>>> as you deserve, politely and with efficient problem solving, by the
>>> power company?
>>>
>>> You, who buy gas at your ocal garage each day...Woudl you not liek to
>>> be respected when you put you money in their cash register?
>>> And you at the garage, woudl you not like to be respected by the
>>> bank teller when you go deposit that cash?
>>>
>>> Ad you who speeps floors, and you who bought a cup of coffee at a fast
>>> food, and you who served it and you who made it, would you not all
>>> like to be treated as you should be treated???
>>>
>>>
>>>
>>> All it takes is for each one of us and each one of yous to start doing
>>> it!!!!
>>>
>>> Won't anyone start doing its job and being nice, polite, decent, and
>>> realize that by so doing and by raising the standards of clientele
>>> service in so doing, others will soon have t do the same else they
>>> will go bankrupt?
>>>
>>>
>>> Perhaps when a customer gives thanks for a nice efficent sewrvice, we
>>> can then answer : Please passhe same serice on to your next customer'
>>> and ask them to say that too when they get a tahnk you. This way maybe
>>> we human beings can all be treated as humans again, and put dignity
>>> back into our own life, into our own jobs, and into ervryone else's
>>> life by the same token.
>>>
>>>
>>> Am I alone? Will you not please try that this month?
>>> Until XMas? And see if it makes a difference? Perhaps even in your own
>>> perception of your job and of your self worth?
>>> Woudl that not already be soemthing?
>>>
>>>
>>> Is it just me?
>>>
>>> Am I alone to try each day?
>>>
>>> Who will join in?
>>>
>>> Hopw about we made November 15 until Dec 25 a eriod of giving the best
>>> service to customers and make it a xmas sirit thing each ytyear to
>>> rememeber to still do it and get oters to join in?
>>>
>>>
>>> Anyone wanna help in this?
>>>
>>> Anyone want to make their own message on this, shorter, and promote
>>> this in other ngs?
>>> At their jobs?
>>>
>>> Whatever job they have.
>>>
>>>
>>> And for heaven's sake, be triple nice to those who have no jobs right
>>> now and those who will lose it in the next while.
>>> By learnign to trast others decently and professionally, perhaps you
>>> can save your own job after all, and even find yourself in a higher
>>> job in time, your efforts and good work being apreciated..
>>>
>>>
>>> If everyone did the job they are paid for as best they could, this
>>> world would be so much nicer for them.....The difference between
>>> Ôthem' and 'everyone' is this: will you join in?
>>>
>>>
>>> C
>>>
>>>
>>>
>>
>> Some companies train their people into working off questions lists,
>> which makes contact with them impersonal. Maybe they don't like working
>> like that themselves? When the phone call is over they ask: Was I of any
>> help to you? (also a question they have to ask). SO I usually say, yeah,
>> it fine. I can remember one time I was not in the mood, and I said
>> something like: I can't tell you, we'll just have to see if it works,
>> right??? :)
>>
>> I would get cynical if I had to work like that.
>>
>> Most of the time I don't mind it, it is like that.
>>
>> I once had to buy some trousers, and I didn't want to talk to the sales
>> person much. But he insisted I had to make a remark on the trousers, he
>> had to know why I liked it. So I made something up, but was thinking am
>> I pleasing you know? :) Are you happy now?? Why me? Do you want to have
>> it your way, no matter what??? LOL!!!
>>
>>
>>
>>
>>
>>
>>
>
[ Auf dieses Posting antworten ]