Re: Deskpro EN Hard Drive Problem I am stumped.

William H. Bowen wrote:
>
> michael.roback@gmail.com wrote:
>
>> I have a Compaq Desktop model Deskpro EN that I hardly ever use. It sits
>> running. I only have one visual basic billing program that I
>> periodically use. This morning I went to boot it and got an error
>> message that the file windows 2000   root\system32\ntoskrnl.exe was
>> corrupted and needed to be reinstalled. I booted off of the Win2K CD and
>> tried to repair the disk with no luck. I believe and I/O error message
>> accompanied this. So i decided to take the pc apart to clean out all
>> dust, make sure all cables are seated, no dust in the contacts, etc and
>> then went to reboot. Well now, I get no image on the monitor and the CD
>> sounds like it is spinning up and getting warm but all I get is 2 beeps.
>> I have retraced my steps, thinking that I reassembled the cables
>> incorrectly but I do not think so. I am not sure. There is a separate
>> cable going to the HD, the CDR and the floppy drive.  is this correct.
>> Then each gets power and the CDR gets some smaller connectors. i am
>> stumped. I am more of a Mac person so I do not really understand how PCs
>> go together as well.  I do know that the cable that goes from the board
>> to the floppy is of a unique size and cannot have been switched by
>> accident. That leaves the CDR and Hard Drive. If anyone can figure out
>> what I may have screwed up, please let me know. BTW, I had a couple of
>> spare HD lying around and tried both of them with the same 2 beeps.  I
>> just need to get it running so I can contact Western Digital and see
>> where I go from  here. Please help if you can.
>
> Michael,
>
>   Unlatch the riser unit and re-seat it. I've had this same issue with
> the EN I used to have.
>
> Regards,
>   Bill Bowen
>   Sacramento, CA

The riser card itself can fail. Used to handle a contract with nearly
8000 Compaq DeskPro EN's. We had perhaps 1 riser card failure every
three months. Compaq replaced them under warranty, though that's no
longer an option.

Regards,
Phil Gilmer
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